There are many considerations when selecting a medical billing service partner. The decision to outsource your financial livelihood is significant, and at First Health Forces we respect and answer every concern of the Physician.
FIRST HEALTH FORCES works as a partner, not as a vendor. We are committed to forging long-term relationships with our customers that create synergies of knowledge, security and adaptability for both parties. We strongly believe that highest integrity and trust is a prerequisite for a successful business relationship. We aim to develop relationships with our customers and partners based on mutual trust.
We have on board a certified coder with more than 10 years of coding experience, billers with 5-7 years of billing experience, AR professional for follow up on unpaid claims and auditors to check on documentation, charged codes and compliance.
We have billing experience with Gastroenterology, Neurology, Plastic Surgery, Urology and Anesthesia. Our team has been working with Family Practices also. Learning never ceases and we at FHF are hungry for more. Our efforts to know more and learn more know no limits.
We begin our billing day with DATA SECURITY. Our IT ensures safe and speedy transfer of data from the Physician's office to our billers.
We strive to have 95-97% claim submission in 24 hours and claims with issues are documented and reported to the Physician's office regularly and followed till resolved.
We have an active claim follow up protocol. Our AR team does a constant follow up as soon as any unpaid claim is past 30-45 days. All issues of Insurance refunds, rebilling of claims, and need of more documentation are monitored, documented and acted upon in a timely manner.
We all know the rapid changes and development that are taking place in the field of Billing and Coding. To ensure that the Team stays up to the mark and current with all changes and development, Continuous Education is the mandate for every biller and Coder. We continue to add value to our customer's business by operating policies of continual improvement of both, processes and skills of our employees.